Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Provide phone and email support for inquiries from sales and healthcare professionals
• Process orders, verify order status, and handle return orders through a multichannel system
• Maintain accurate record-keeping and participate in continuous improvement activities

Required Qualifications

• At least 2 years of direct customer service or account management experience
• High School diploma or GED equivalent
• Experience with Salesforce and/or Systems Applications & Products (SAP)
• Ability to work flexible hours as needed to support business requirements
• Associates or Bachelors Degree preferred