Remote Customer Service Representative

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Proactively discuss and recommend additional products and services to customers during calls
• Assist customers with inquiries and ensure accurate documentation of account information
• Adhere to State and Federal regulations while maintaining quality assurance goals

Required Qualifications

• High School graduate or equivalent is required
• One to two years of experience in a call center environment is preferred
• Proficiency with Microsoft applications and ability to learn new software
• Strong focus on exemplary attendance and professionalism
• Detail-oriented with the ability to organize and prioritize work