Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls and assist customers with inquiries
• Access and provide information about cardholder accounts and transactions
• Communicate empathetically while maintaining confidentiality and compliance

Required Qualifications

• Must be at least 18 years old with a High School Diploma or equivalent
• At least 6 months of customer service or call center experience
• Must complete a background check and meet internet service requirements
• Must have a dedicated work area and necessary equipment for remote work
• Working knowledge of computers and Windows applications