Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote - PST Hours).

Key Responsibilities

• Respond to inbound customer inquiries via phone, email, and/or chat in a timely and professional manner
• Troubleshoot and resolve customer issues with accuracy and empathy
• Maintain detailed and accurate records of all interactions in company systems

Required Qualifications

• 1-3 years of customer service experience (call center or remote experience preferred)
• Self-motivated and able to work independently in a remote environment
• Reliable internet connection and dedicated workspace
• Comfortable working with multiple systems and technology platforms
• Ability to manage multiple tasks and prioritize in a fast-paced environment