Remote Customer Service Representative

Job Summary

A company is looking for a Temporary Remote Healthcare Customer Service Representative.

Key Responsibilities

• Guide customers through questions, concerns, or challenges with the product or service
• Record detailed call information for auditing, reporting, and follow-up purposes
• Identify opportunities to introduce customers to new or enhanced services that meet their needs

Required Qualifications

• High school diploma or GED
• 6+ months of customer service or sales experience preferred
• Work at home environment must be in a private residence matching the address on file
• Comfortable working with company-issued equipment such as a webcam if applicable
• Stable Internet connection with a minimum download speed of 10 Mbps and upload speed of 3 Mbps