Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Handle inbound calls from customers seeking assistance with their wireless accounts
• Utilize product knowledge to troubleshoot and resolve customer concerns
• Process orders and update customer accounts and records efficiently

Required Qualifications

• Minimum 1 year of customer service or sales experience, with at least 6 months in a virtual call center
• High School Diploma or GED required
• Must be at least 18 years old and legally permitted to work in the United States
• Available for 12 weeks of paid training and flexible 8-hour shifts, including weekends and holidays
• Must pass a background screening