Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Handle inbound calls from customers seeking assistance with their wireless accounts
• Utilize product knowledge to troubleshoot and resolve customer concerns efficiently
• Process orders and update customer accounts and records

Required Qualifications

• Minimum of 1 year of customer service or sales experience, including 6 months in a virtual call center
• Available for 12 weeks of paid training with flexible scheduling for 8-hour shifts
• Must have a GED or High School Diploma and be at least 18 years old
• Must pass a background screening and be legally permitted to work in the United States
• Must reside in specific states: Alabama, Georgia, North Carolina, South Carolina, or Texas