Remote Customer Service Representative

Job Summary

A company is looking for a Remote Member Service Representative - Part Time.

Key Responsibilities

• Provide inbound phone support to members throughout their membership
• Understand client needs and offer solutions and support
• Ensure high call quality and focus on first call resolution

Required Qualifications

• One year of office support experience in a customer service role preferred
• High School diploma
• Proficient with Microsoft Office Applications
• Typing speed of 45 WPM
• Bilingual skills are a plus