Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Provide customer service related to sales, promotions, installations, and communications
• Act as a liaison for service contract-related issues between customers and internal teams
• Research and resolve service and repair issues, ensuring accurate billing and contract management

Required Qualifications

• 2+ years of related experience or equivalent
• Proficient in Microsoft Office applications
• Experience with SAP and Salesforce preferred
• Basic understanding of repair department processes and tasks
• Commitment to excellence and high standards