Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative- Auto.

Key Responsibilities

• Manage 40-100 calls per day, assisting customers with auto insurance inquiries
• Highlight and sell membership benefits while ensuring customer satisfaction
• Document interactions and adhere to set schedules and metrics

Required Qualifications

• 6+ months of call center experience
• 1+ year of customer service experience
• High school diploma or GED
• Ability to navigate multiple computer systems in a virtual environment
• Distraction-free remote workspace