Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Handle inbound calls from customers seeking assistance with their wireless accounts
• Deliver world-class customer service while troubleshooting and resolving customer concerns
• Process orders and update customer accounts and records efficiently

Required Qualifications

• Minimum of 1 year of customer service or sales experience, with at least 6 months in a virtual call center
• Available for 12 weeks of paid training and flexible 8-hour shifts, including weekends and holidays
• Must be at least 18 years old, have a GED or High School Diploma, and legally permitted to work in the U.S
• Must pass a background screening
• Must have reliable cable or fiber internet service and a suitable private workspace