Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Handle inbound calls from customers seeking assistance with their wireless accounts
• Deliver exceptional customer service while troubleshooting and resolving customer concerns
• Process orders and update customer accounts and records efficiently

Required Qualifications

• Minimum of 1 year of customer service or sales experience, with at least 6 months in a virtual call center
• Availability for 12 weeks of paid training and flexible 8-hour shifts, including weekends and holidays
• Must be at least 18 years old, have a GED or High School Diploma, and pass a background screening
• Must reside in specific states: Alabama, Georgia, North Carolina, South Carolina, or Texas
• Reliable high-speed internet connection and a private workspace for remote work