Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls efficiently in a fast-paced environment
• Provide accurate information regarding payments and account statuses to cardholders
• Maintain knowledge of company programs and assist with transactions via web-based applications

Required Qualifications

• Must be at least 18 years old with a High School Diploma or equivalent
• Minimum of 6 months of customer service, call center, or dispatch experience
• Must complete a background check, credit check, and security fingerprinting
• Reliable high-speed internet connection and a dedicated workspace are required
• Working knowledge of computers and Windows applications is necessary