Remote Customer Service Representative

Job Summary

To support customer needs and enhance relationships, the full-time Remote Customer Service Representative will manage inbound and outbound communications, resolve inquiries, and promote services while working from home.

Key responsibilities:

• Handle customer calls and correspondence regarding service, scheduling, and billing inquiries
• Initiate outbound calls to generate leads and cultivate ongoing customer relationships
• Utilize a computerized system to track contacts and troubleshoot customer needs

Required qualifications:

• 1-2 years of customer service experience preferred
• 1-2 years of phone sales experience preferred
• High school diploma or GED
• Basic knowledge of Microsoft Word, Excel, and Windows
• A private home office workspace suitable for remote work