Remote Customer Service Representative

Job Summary

Providing customer support for fitness programs, the part-time Remote Customer Service Representative will manage incoming calls from members and fitness clubs, ensuring accurate and timely responses while maintaining professionalism and adherence to company policies.

Key responsibilities

• Receives and responds to telephone calls from members, fitness clubs, and health plans, demonstrating knowledge of ASH Fitness products
• Records call information accurately and follows standard procedures to address member inquiries and issues
• Participates in team meetings to discuss issues and collaborate with department personnel

Required qualifications

• High School Diploma or GED certificate required
• 1 year of experience in customer service required
• Inbound call center experience preferred
• Experience in healthcare preferred
• Basic experience using Microsoft Office required