Remote Customer Service Representative

Job Summary

Providing exceptional service and support to customers, the full-time Remote Customer Service Representative will manage inquiries via telephone and written correspondence, ensuring customer satisfaction while collaborating with the Project Support Team.

Key responsibilities

• Deliver courteous and timely responses to customer inquiries
• Research and address customer questions and concerns effectively
• Collaborate with team members to enhance the overall customer experience

Required qualifications

• High School Diploma or GED required; college degree preferred
• 1-2 years of relevant experience in customer service or call center roles
• Strong conversational skills and ability to work independently
• Attention to detail and capability to handle repetitive tasks
• Excellent communication skills in English, both verbal and written