Remote Customer Service Representative

Job Summary

To support a growing team, the full-time Remote Customer Service Representative will manage inbound and outbound calls, deliver exceptional customer service, and assist with health insurance enrollment while working remotely.

Key responsibilities

• Handle inbound and outbound calls to provide customer support and technical assistance
• Manage customer accounts and perform application data entry
• Deliver the highest level of customer service experience consistently while adhering to defined procedures and policies

Required qualifications

• Must be 18 years of age or older
• Moderate to advanced computer skills with a high level of comfort learning new technology
• Ability to complete a background check and drug test within 3 days
• Committed to full attendance for a paid 3-week training period
• Access to a dedicated, private, and secure workspace with a minimum internet speed of 35 mb/s via a hard-wired ethernet connection