Remote Customer Service Representative

Job Summary

Delivering exceptional customer service, the full-time Remote Customer Service Representative will manage inbound and outbound calls, assist with customer accounts, and provide technical support while working from home.

Key responsibilities

• Manage inbound and outbound calls to deliver high-quality customer service
• Provide technical support and manage customer accounts
• Perform application data entry and respond to online chat inquiries as assigned

Required qualifications

• Moderate to advanced computer skills and comfort learning new technology
• Ability to commit to full attendance during a paid 3-week training period
• Dedicated, private, and secure workspace with a hard-wired ethernet connection
• 18 years of age or older and able to pass a background check and drug test
• Self-motivated and success-driven with a high level of professionalism