Remote Customer Service Representative

Job Summary

Seeking dedicated individuals, the full-time Remote Customer Service Representative will manage inbound and outbound calls, deliver exceptional customer service, and provide technical support while working remotely.

Key responsibilities

• Handle inbound and outbound calls while ensuring a high level of customer service
• Manage customer accounts, provide technical support, and perform application data entry
• Respond to online chat inquiries and adhere to defined procedures and policies

Required qualifications

• Must be 18 years of age or older
• Moderate to advanced computer skills with a high level of comfort learning new technology
• Dedicated, private, and secure workspace with a minimum internet speed of 35 mb/s
• Commitment to full attendance during a paid 3-week training period
• Ability to pass background check and drug test within 3 days