Remote Customer Service Representative

Job Summary

Delivering exceptional customer support, the full-time Remote Customer Service Representative will manage inbound and outbound calls, assist with customer accounts, and provide technical support while working from home.

Key responsibilities

• Manage inbound and outbound customer calls and online chat inquiries
• Deliver the highest level of customer service and technical support consistently
• Perform application data entry and adhere to defined procedures and policies

Required qualifications

• Moderate to advanced computer skills
• High level of comfort learning new technology
• Ability to commit to full attendance during a 3-week paid training period
• Dedicated, private, and secure workspace for remote work
• Minimum internet speed of 35 mb/s with a hard-wired ethernet connection