Remote Customer Service Representative

Job Summary

Seeking dedicated individuals, the full-time Remote Customer Service Representative will manage inbound and outbound calls, deliver exceptional customer service, and provide technical support while working remotely.

Key responsibilities

• Deliver the highest level of customer service experience consistently
• Manage customer accounts and provide technical support
• Perform application data entry and respond to online chat inquiries as assigned

Required qualifications

• Moderate to advanced computer skills
• High level of comfort learning new technology
• Excellent verbal and written communication skills
• Ability to maintain a dedicated, private, and secure workspace
• Commitment to full attendance during a paid 3-week training period