Remote Customer Service Representative

Job Summary

Supporting customer inquiries as the full-time Remote Customer Service Representative, the candidate will answer calls, provide product information, and resolve issues while working from home.

Key responsibilities

• Respond to customer inquiries related to tolling and administration using training and available resources
• Process transactions through mainframe or web-based applications and submit research requests accurately
• Maintain knowledge of company and client programs, ensuring effective communication and confidentiality

Required qualifications

• Must reside in Florida
• High School Diploma or equivalent required
• Ability to work Monday to Friday from 10 am to 7 pm
• Willingness to undergo a background check and drug test
• Commitment to 100% attendance during three to five weeks of paid training