Remote Customer Service Representative

Job Summary

Seeking passionate individuals, the seasonal Remote Customer Service / Sales Representative will provide inbound call support, assist customers with tech product purchases, and recommend additional services while working from home.

Key responsibilities

• Provide inbound call support to understand customer needs and offer applicable product/service options
• Engage in authentic conversations with customers to provide order support and complete purchases
• Identify and recommend additional accessories and protection services that fit customers' needs

Required qualifications

• High school diploma or GED equivalent
• 6+ months of soft sales experience, preferably with tech products
• 6+ months of retail experience is a plus
• Basic knowledge in probing techniques and persuasion to drive sales results
• Flexible availability to support various shifts and business needs