Remote Customer Service Representative

Job Summary

Working remotely on a seasonal basis, the Customer Service / Tech Support Representative will provide inbound customer support, assist with purchases, and promote additional products while ensuring exceptional customer experiences.

Key responsibilities

• Provide inbound customer support using a call flow guide
• Assist customers with completing purchases and offer post-order support
• Utilize product knowledge to build client relationships and retain customers

Required qualifications

• 1+ year of customer service experience; 3+ years preferred
• High school diploma or GED
• Open availability for scheduling
• Proficiency in fast-paced multi-tasking and strong computer navigation skills
• A quiet, distraction-free work environment at home