Remote Customer Service Representative

Job Summary

Seeking passionate individuals, the remote Customer Service Representative will provide exceptional customer experiences and solutions, maintaining production levels and assisting customers with inquiries and services in a full-time capacity.

Key responsibilities

• Maintain acceptable production levels as set by management while delivering high-quality customer service
• Assist customers by providing details on discount services to help retain and save them
• Participate in ongoing training and self-development to enhance service delivery and product knowledge

Required qualifications

• Minimum of 6 months to 1 year of solid customer service experience
• High School Diploma or GED required
• Proficiency in using Outlook, asynchronous tools, and Microsoft Excel
• Ability to effectively communicate with customers and ask discovery questions
• Must reside in the United States or have a valid U.S. address for residence