Remote Customer Service Representative
Job Summary
Seeking a full-time remote Customer Service Representative, the ideal candidate will serve as the primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive experience while working from home.
Key responsibilities
- Serve as the primary point of contact for customers via phone, addressing inquiries and resolving complaints
- Maintain a thorough understanding of products and services to effectively assist customers
- Document customer interactions accurately and collaborate with other departments to resolve complex issues
Required qualifications
- Must be 18 years of age or older
- High School Diploma or equivalent
- At least 6 months of call center experience required
- Proficient with Microsoft Office products and Salesforce
- Strong typing skills and ability to troubleshoot basic technical issues
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 48,944 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
