Remote Customer Service Representative

Job Summary

As a frontline support team member, the full-time Remote Customer Service Representative will assist customers with inquiries and concerns regarding products and services while working from home in the San Antonio region.

Key responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner
• Assist customers with troubleshooting issues and provide accurate solutions
• Process orders, amendments, and returns efficiently

Required qualifications

• High school diploma or equivalent required
• 1-2 years of customer service experience preferred
• Ability to work independently and manage time effectively in a remote setting
• Reliable internet connection and a quiet home office environment
• Previous experience in a call center or remote support role is a plus