Remote Customer Service Representative
Job Summary
Working remotely on a contract basis, the Customer Service Representative will provide customer support by processing part and pump orders, offering price quotes, and assisting with warranty claims while adhering to specified procedures during Pacific time zone hours.
Key responsibilities
- Serve as the first point of contact for customer inquiries and support
- Process orders, maintain logs, and provide status updates to customers
- Assist with warranty claims, credit memo requirements, and export compliance tasks
Required qualifications
- High School Diploma; an associate's degree or some college experience preferred
- Strong financial and accounting skills
- Proficiency in MS Office applications
- 5-10 years of relevant customer service experience
Complete Job Description
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