Remote Customer Service Representative
Job Summary
To support a growing financial services team, the full-time remote Customer Service Representative will provide inbound customer support, help resolve basic technical issues, and track information in databases while delivering exceptional customer experiences.
Key responsibilities
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
Required qualifications
- 6+ months of soft sales experience (upselling/recommending products or services)
- 1+ year of customer service experience
- Open availability
- A high school diploma or GED
- Proficiency in fast-paced multi-tasking
Complete Job Description
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