Remote Customer Service Representative
Job Summary
Providing customer service support, the temporary Remote Customer Service Representative will handle sales inquiries, resolve customer complaints, and develop initiatives to educate customers while working from home.
Key responsibilities
- Manage customer inquiries related to sales, promotions, and installations
- Resolve customer claims and complaints effectively and in compliance with consumer laws
- Develop and implement initiatives based on customer feedback and surveys
Required qualifications
- Minimum of 2 years of experience in customer service, preferably in the medical device industry
- Specialized education or training related to customer service practices
- Knowledge of consumer laws and regulations pertaining to customer service
Complete Job Description
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