Remote Customer Service Representative
Job Summary
Supporting the sales team, the temporary Remote Customer Service Representative will manage inbound calls, direct inquiries, and follow call scripts to ensure compliance, working remotely from 9am to 6pm or 10am to 7pm EST.
Key responsibilities
- Receive and manage inbound calls, including sales leads and customer inquiries
- Transfer calls to appropriate queues or individuals efficiently
- Adhere to call scripts and meet Quality Assurance requirements for compliance
Required qualifications
- High school diploma
- Minimum of 1 year of customer service experience
- 1-2 years of call center sales experience preferred
- Proven success in a remote work environment
- Strong typing and basic computer skills
Complete Job Description
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