Remote Customer Service Representative
Job Summary
Experienced customer service professionals will find a full-time hourly Remote Customer Service Representative opportunity focused on managing inbound and outbound calls while providing exceptional support to patients and healthcare providers in a remote environment.
Key responsibilities
- Managing a high volume of inbound customer calls and making outbound calls as needed
- Providing accurate information regarding programs, applications, and services while guiding callers through next steps
- Maintaining compliance with company policies and navigating multiple systems simultaneously
Required qualifications
- Minimum 1 year of recent call center experience
- Ability to multitask efficiently in a fast-paced environment
- Comfortable working with dual monitors and multiple systems
- Strong attention to detail and accuracy
- Ability to pick up company-provided equipment in Irving, TX
Complete Job Description
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