Remote Customer Service Representative
Job Summary
Seeking dedicated individuals, the part-time Remote Customer Service Representatives will manage high volumes of inbound calls, provide information on programs and services, and assist patients and healthcare providers while working remotely from home.
Key responsibilities
- Manage a high volume of inbound customer calls and make outbound calls as needed
- Provide accurate information regarding programs, applications, and services to patients and healthcare providers
- Deliver exceptional customer experiences while navigating multiple systems and maintaining compliance with company policies
Required qualifications
- Minimum of 1 year of recent call center experience
- Ability to multitask efficiently in a fast-paced environment
- Comfortable working with dual monitors and multiple systems
- High-speed internet service with a reliable modem connection
- Must be able to pick up company-provided equipment in Irving, TX
Complete Job Description
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