Remote Customer Service Representative
Job Summary
To support a leading pharmaceutical company, the part-time hourly Remote Customer Service Representative will manage inbound and outbound calls, provide information on programs and services, and assist patients and healthcare providers while working remotely.
Key responsibilities
- Managing a high volume of inbound customer calls and making outbound calls as needed
- Providing accurate information regarding programs, applications, and services to patients and healthcare providers
- Maintaining compliance with company policies and procedures while delivering exceptional customer experiences
Required qualifications
- Minimum of 1 year of recent call center experience
- Ability to multitask efficiently in a fast-paced environment
- Comfortable working with dual monitors and multiple systems
- Strong attention to detail and accuracy
- Ability to pick up company-provided equipment in Irving, TX
Complete Job Description
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