Job Summary
An outsourced customer relationship management and financial services company is filling a position for a Remote Customer Service Representative.
Core Responsibilities of this position include:
- Receiving and processing incoming phone calls for clients
- Ensuring that calls are processed in strict adherence to established policies, procedures, and quality standards
- Successfully completing initial on-the-job training, as well as any new product or on-going training
Position Requirements Include:
- High school or GED
- Minimum one year customer service or sales experience
- Must be 18 years or old
- Basic computer skills required to include navigation between application and internet sites