Job Summary

A staffing agency is in need of a Remote Customer Service Representative.

Must be able to:

• Manage incoming calls and customer service inquiries
• Identify and assess customers' needs to achieve satisfaction
• Answer calls with confidence

Qualifications Include:

• Must have a Quiet workspace
• Must be able to follow communication procedures, guidelines and policies
• Must be able to handle customer complaints
• Must be able to properly note customer interactions and process customer accounts requests
• Must be able to build relationships and trust with customer accounts
• Must be able to provide accurate, valid and complete information by using the right methods/tools