Remote Customer Service Representative

Job Summary

A technology and customer service outsourcing company is filling a position for a Remote Customer Service Representative.

Core Responsibilities Include:

• Providing timely and accurate information to incoming customer requests
• Processing customer orders, changes, and returns
• Earning positive customer satisfaction surveys

Qualifications for this position include:

• Proven ability to communicate effectively both verbally and in writing
• Ability to handle calls with professionalism, sensitivity, and diplomacy
• Must be confident and flexible
• Strong ability to multitask
• Ability to talk and type at least 35 words per minute
• Must provide your own computer