Job Summary

A business services company is in need of a Remote Customer Service Representative.

Candidates will be responsible for the following:

• Calmly attempting to resolve and de-escalate any issues
• Maintaining and updating customer information as necessary
• Talking to customers over the phone, email, online chat or social media to resolve their questions or concerns

Applicants must meet the following qualifications:

• Stellar customer service skills and an overwhelming desire to make lives better, one interaction at a time
• Familiarity with Microsoft Windows, Word, and Excel applications
• Excellent oral and written communication skills
• High School Diploma or GED required
• Ability to use phone and computer systems
• Strong listening/comprehension skills