Job Summary
A software development company is filling a position for a Remote Customer Service Representative.
Must be able to:
- Receive calls from clients in accordance with Standard Operating Procedures and contractual obligations
- Categorize all calls received in one of the categories provided
- Be responsible for other duties as assigned
Applicants must meet the following qualifications:
- Must maintain a general understanding of policies and procedures
- Possess strong oral and written communications skills
- Knowledgeable in modern office practices, procedures, and equipment
- Exhibit excellent Interpersonal skills using tact, patience, and courtesy
