Remote Customer Service Representative

Location: Arkansas, Florida, Georgia, Idaho, Louisiana, Michigan, Nebraska, North Carolina, Ohio, South Carolina, Texas, Utah, Virginia

Compensation: Hourly

Staff Reviewed: Sun, May 02, 2021

This job expires in: 22 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A business services company is searching for a person to fill their position for a Remote Customer Service Representative.

Core Responsibilities Include:

  • Supporting multiple clients to resolve their customer service needs
  • Handling inbound calls, email, or chat for multiple accounts
  • Following a guided process and log each call

Applicants must meet the following qualifications:

  • Exceptional attention to detail and ability to multitask
  • Ability to deal with upset customers and deescalate the situation
  • Excellent verbal and written communication skills
  • Ability to navigate through multiple systems with your computer
  • Technical abilities sufficient to install/uninstall programs and troubleshoot your own equipment

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