Remote Customer Service Representative

Location: Illinois

Compensation: To Be Discussed

Staff Reviewed: Wed, Jun 09, 2021

This job expires in: 17 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

a privately-held financial-services company is searching for a person to fill their position for a Remote Customer Service Representative .

Core Responsibilities of this position include:

  • Handleing contact with customers, teammates, management, and other departments.
  • Requiring tact, conflict resolution skills, and the knowledge and experience of the business to provide accurate and informative answers to customer’s inquiries.
  • Reviewing and processing transactions within time goal required.

Qualifications for this position include:

  • High school diploma
  • Strong background in customer service gained by at least 3 years work or equivalent experience
  • PC experience with knowledge of Microsoft Office
  • Available to work any shift within the contact center Hours of Operation (Mon-Fri 7a-8p, and potentially partial Saturdays 9a-3p)

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