Job Summary

A distributor of scientific products and laboratory supplies is seeking a Remote Customer Service Representative.

Individual must be able to fulfill the following responsibilities:

• Following up with sales, suppliers, and customers on any outstanding issues
• Making recommendations on areas for process improvement
• Providing high-level, quality service, closely aligned with sales, to enable sales growth

Required Skills:

• High school diploma or GED required; Bachelor degree a plus
• 1-3 years applicable experience in a customer relationship type role (sales, military, call center, etc)
• Possesses proven problem solving skills and resourcefulness
• Ability to maintain composure and positive attitude during difficult times
• Intermediate PC skills required; must be able to work in multiple systems concurrently, often utilizing multiple monitors