Job Summary

A collectible authentication company needs applicants for an opening for a Remote Customer Service Representative.

Core Responsibilities of this position include:

• Answering incoming phone calls via multiline telephone system
• Preparing and providing internal and external written correspondence via email
• Assisting customers, dealers and submission centers with their accounts and submissions

Qualifications for this position include:

• 2+ years of previous customer service/call center experience or similar experience
• Ability to learn, gain and retain product and procedural knowledge
• High attention to detail and quality focused
• Excellent verbal and written communication skills
• Able to multi-task with superior organizational skills
• Possess strong prioritization and time management skills, with a high degree of flexibility