Job Summary
A security and home automation company has an open position for a Remote Customer Service Representative .
Core Responsibilities of this position include:
- Relaying important information about their life-safety system and services, updating customer accounts and solving billing questions
- Helping customers understand the noble purpose and providing customer lifestyle solutions.
- Providing technical support and troubleshooting devices across systems
Skills and Requirements Include:
- High school diploma or equivalent required
- Minimum of one (1) year of customer service experience required
- Technical aptitude, problem solving skills