Job Summary
A multinational family of telecommunications companies is in need of a Remote Customer Service Representative.
Core Responsibilities of this position include:
- Navigating between multiple systems to resolve complex customer concerns
- Uncovering customer wants, interests and needs in each customer interaction
- Utilizing virtual communication tools to engage your manager or support team for assistance
Must meet the following requirements for consideration:
- Ability to perform basic troubleshooting for one or more products or services
- Flexibility to work any schedule during hours of operation
- Demonstrate self-sufficiency through utilizing various support tools to research and resolve complex customer issue
