Job Summary
A building materials company is seeking a Remote Customer Service Representative.
Must be able to:
- Provide accurate and prompt responses to customer inquiries
- Communicate with customers through various channels (phone, email, chat, etc)
- Develop and maintain expert product knowledge to assist customers
Applicants must meet the following qualifications:
- High school diploma or equivalent
- 3+ years of work experience in a customer-facing environment
- Basic computers skills and proficient with Microsoft applications (Word, Excel, Outlook)
- Strong written and verbal communication skills
- 3+ years of work experience in a customer-facing environment
- Enthusiasm, a positive attitude, and a sense of urgency in providing exceptional customer service
