Job Summary
An omnichannel customer experience management and business process outsourcing company needs applicants for an opening for a Remote Customer Service Representative in Augusta.
Core Responsibilities Include:
- Handle and carefully respond to all customer inquiries
- Provide excellent customer service through active listening on every interaction
- Troubleshoot and resolve customer issues through the use of desktop applications
Applicants must meet the following qualifications:
- Logical problem-solving skills
- Ability to use Windows operating systems
- High School Graduate or GED
- Ability to type 25 wpm
- Over 18 years of age
- Availability to work various shifts
