Remote Customer Service Representative in Austin

Job ID: Available for Members

Location: Texas

Compensation: To Be Discussed

Posted: Monday, March 26, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Part Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Education Level: Some College

Additional Information: Benefits Available

Job Summary

A technology company has an open position for a Remote Customer Service Representative in Austin.

Core Responsibilities Include:

  • Be the first point of contact for customer inquiries
  • Provide customer service, troubleshooting, and technical support to customers
  • Listen to our customers and use your technical knowledge, creativity, and passion to meet their needs

Qualifications for this position include:

  • Student must be enrolled at a participating university
  • Able to work three week days between 4 p.m CST and 10:30 p.m. CST including weekends and holidays
  • Available to attend approximately 6-9 weeks of required online training on a fixed schedule that may include weekends
  • iOS, Smartphone, Tablet, PC or Mac experience
  • Able to research and grasp technical information across multiple tools while talking with customers
  • Able to meet minimum typing speed of 40 WPM in conversation with customers