Job Summary
An omnichannel customer experience management and business process outsourcing company needs applicants for an opening for a Remote Customer Service Representative in Austin.
Must be able to:
- Handle and carefully respond to all customer inquiries
- Provide excellent customer service through active listening
- Troubleshoot mobile technology, equipment and system problems
Qualifications for this position include:
- Over 18 years of age
- Ability to listen to and understand callers' concerns
- Ability to read and write in English clearly
- Ability to type efficiently
- Proven oral & written communication skills