Job Summary
A customer engagement services company is searching for a person to fill their position for a Remote Customer Service Representative in Biloxi.
Individual must be able to fulfill the following responsibilities:
- Answer back to back calls
- Resolve issues quickly
- Ensure situation does not escalate
Skills and Requirements Include:
- Ability to work remotely
- Ability to speak on the phone and use a computer
- Ability to empathize and be friendly with people you’ve never met
- Ability to multi-task while on the phone
- Ability to use logic and solve problems